Technical Support

Your job is teaching your students. Our job is to make sure you are well - trained to use our teaching materials and course management tools, and to support any technical support needs you may have. We want to make your job easier.

Contact our technical support team:

Telephone Support - Hours of Operation: Call our Technical Support Team at 1-800-832-0034 –option #5. Here are the hours of operation for telephone support:

Monday through Friday from 8:30 a.m. to 5:00 p.m.*, U.S. Eastern time.

*Until 3:00 p.m. on Fridays in June, July, and August

Use the links below to Report an Issue or to view the Knowledgebase. You can also view our support blog.

Instructor Training

We don’t want you worrying about the technology. We designed all of the course management tools to be easy-to-use and intuitive. With a little training you’ll become an expert. Training includes instruction on navigation, creating instructors and classes, recording and reporting, and quizzes, tests and grades. Our training and consulting services can help you integrate all of the many benefits of CDX into your own teaching program.

New Customers

If you’re new to CDX, we’ve created these pages just for you to help make implementing CDX in your training environment easy and seamless.Telephone and web-based tutorials are a great way to get started with CDX Light Vehicle, CDX Diesel, or any other course. We understand that getting started may be a little daunting and these tutorials will put you on the right track to get the most out of your CDX course.

Current Customers

Stay on top of new product features and functionality with our ongoing series of webinars and training videos. In addition, you can always request additional training from your CDX Account Manager or our technical support/training team. With CDX, you are never alone in the classroom.