It doesn’t matter what time zone, country, school, or company you’re from. You can contact us anytime and from anywhere.
CDX Automotive Learning Consultants
We have learning consultants in the U.S., Canada, U.K., and throughout the Asia Pacific region. They are ready to answer your questions and show you how CDX Automotive can help you.
CDX Automotive Account Managers (Secondary and Post-Secondary Institutions)
United States | | | |
| Karyn Fancher | 1-678-910-3012 | kfancher@cdxauto.com | CA, GA, NC, SC, TN, UT |
| E. Scott Graham | 1-877-304-5559 | sgraham@cdxauto.com | CT, DC, DE, MA, MD, ME, NJ, NH, NY, PA, RI, VA, VT |
| Randy Haubner | 1-317-450-2445 | rhaubner@cdxauto.com | CO, IA, IL, IN, KS, KY, MI, MO, NV, OH, WI, WV |
| Ken Miller | 1-877-304-5560 | kmiller@cdxauto.com | AL, AR, AZ, FL, LA, MS, NM, OK, TX |
| Kirk VanGelder | 1-877-874-7072 | kvangelder@cdxauto.com | AK, HI, ID, MN, MT, ND, NE, OR, SD, WA, WY |
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Canada | | | |
| Mark Murray | 1-877-984-6371 | mmurray@cdxauto.com | AB, MB, SK ,NB, NL, NT, NS, NU, ON, PE, QC, YT |
| Kirk VanGelder | 1-877-874-7072 | kvangelder@cdxauto.com | BC |
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Europe | | | |
| Helena Bundock | +44 115 714 3724 | hbundock@cdxauto.com | United Kingdom (Training and Support) |
| Georgina Groves | +44 121 288 0065 | ggroves@cdxauto.com | United Kingdom (Education Accounts) |
| Brad Ker | +44 121 288 0065 | bker@cdxauto.com | Europe (Commercial Accounts) |
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| Asia/South East Asia/Australia/Oceania | | |
| Helena Bundock | +61 7 3103 3670 | hbundock@cdxauto.com | Australisia, Oceania (Training and Support) |
| Georgina Groves | +61 7 3102 3760 | ggroves@cdxauto.com | Australisia, Oceania |
| Brad Ker | +61 8 9467 4384 | bker@cdxauto.com | Asia, South East Asia |
| Robert H. Mann | +61 4 0096 8362 | rmann@cdxauto.com | China |
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| Middle East/Africa | | |
| Brad Ker | +44 121 288 0065 | bker@cdxauto.com | Africa, Middle East |
| Robert H. Mann | +61 4 0096 8362 | rmann@cdxauto.com | South Africa (Commercial Accounts) |
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| Central/South America | | |
| Robert H. Mann | 1-978-460-2836 | rmann@cdxauto.com | Central America, South America |
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| Caribbean | | |
| Ken Miller | 1-877-304-5560 | kmiller@cdxauto.com | Caribbean (Commercial and Education Accounts) |
Customer Support (North America)
If you or your students experience technical issues, you are encouraged to contact our Technical Support Team. You can call our Technical Support Team at 1-800-832-0034 –option #5. Here are the hours of operation for telephone support:
Monday through Friday from 8:30 a.m. to 5:00 p.m.*, U.S. Eastern Time.
*Until 3:00 p.m. on Fridays in June, July, and August
You can also submit an issue with our Technical Support Team online here. Rest assured knowing that your online request will be handled just as quickly as those fielded over the phone. In fact, our online submission process is often more efficient and can allow for better tracking throughout the resolution process.
Customer Support (International)
If you reside within Asia, South East Asia, or Australia and need assistance, you may call our Customer Support and Client Assistance Team (Asia Pacific Region) at +61 (0) 2 5711 1209. Here are the hours of operation for telephone support:
Monday through Friday from 8:30 a.m. to 5:00 p.m., Australian Eastern Time.
You can also submit an issue with our Technical Support Team online here. Rest assured knowing that your online request will be handled just as quickly as those fielded over the phone. In fact, our online submission process is often more efficient and can allow for better tracking throughout the resolution process.
Headquarters
CDX Automotive
Jones & Bartlett Learning
5 Wall Street
Burlington, MA, 01803 USA
Phone: 978-443-5000
Fax: 978-443-8000